Re: [SLUG] Still getting multiple messages

From: patrick grantham (pwgrant@mailandnews.com)
Date: Mon Jun 25 2001 - 08:20:35 EDT


I receive slug to my mailandnews.com pop mail server. At home (under RR) I
get multiple messages. At work, via our T3 I do not get them. Same
mailbox, just different internet hook.

----- Original Message -----
From: "Robert Haeckl" <rhaeckl@tampabay.rr.com>
To: <slug@nks.net>
Sent: Sunday, June 24, 2001 1:47 AM
Subject: Re: [SLUG] Still getting multiple messages

> Thanks. Will go ahead and submit the problem to abuse@.
>
> -Robert
>
> Joe Orthoefer wrote:
> >
> > Robert,
> > Thanks for pursuing this.
> >
> > I believe RR actually has a third party company handling their email
> > infrastructure nationally for their various regional franchises, so
mailing
> > abuse@ may actually be the quickest route to get someone technical to
look
> > into it. Just emphasize that the duplicates appear to be coming from an
> > errant machine internal to RR's mail infrastructure.
> >
> > On Saturday 23 June 2001 13:49, you wrote:
> > > Just got off the phone with RR "technical". After explaining the
> > > problem about their server, the "technical" rep told me to email
> > > abuse@tampabay.rr.com . Again, after explaining to her that this
wasn't
> > > abuse, that many of their clients are having the same problem, she
tells
> > > me that this is the only way to get the appropriate people to work on
> > > their mail servers. She encouraged me to have all people experiencing
> > > the same problem to send an email to that address and explain the
> > > problem. I'm very reluctant to give out the domain name of the email
> > > source to this address because they may not look into it thoroughly
and
> > > check their servers properly (and jump to conclusions like blacklist
> > > it). I told her this would be a very_bad_thing to do. She assured me
> > > that this wouldn't happen but ... Anybody know someone who works on
the
> > > RR servers before I send in the complaint about their servers?



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