False administrivia bounce ("c*ncel")...
----- Forwarded message from slug@lists.nks.net -----
From: "Patrick Grantham" <pwgrant@yahoo.com>
To: <slug@nks.net>
Subject: Re: [SLUG] roadrunner complaints
Date: Wed, 30 Jan 2002 20:49:46 -0500
If twc florida got that nasty I would cancel all service and go satellite or
Subscribe to a fracT1 despite the cost difference. Posting a page with a
redirect to a different port (i.e. 8383 or 8080) will likely be my solution.
I am annoyed that it was done without notice. I may change anyway (I am
grateful for the choices.)
----- Original Message -----
From: "Robin (Roblimo) Miller" <robin@roblimo.com>
To: <slug@nks.net>
Sent: Wednesday, January 30, 2002 7:56 PM
Subject: [SLUG] roadrunner complaints
> Roadrunner is far from perfect, but this area is very lucky on the
> broadband front compared to Maryland, where Comcast dominates cable and
> DSL is not widely available.
>
> When @home was Comcast's (only) cable Internet connection provider, DNS,
> email, and member page servers constantly went down -- and @home would
> *not* provide credit/refunds for time offline.
>
> Service call wait time ranged between 5 and 15 days.
>
>
> Now that @home has (deservedly) gone broke, Comcast has raised prices
> and is launching a program to detect people running connection-sharing
> devices and charge them extra for each connected computer. Bandwidth is
> capped; 128K upload max. Ports blocked. 384K download cap, but you
> hardly ever got that speed anyway.
>
> And you now wait a mimimum of 45 minutes on hold for phone support, up
> from @home's minimum 30 minutes.
>
> Not visible to the public but evil: they cut pay to installer &
> troubleshooter techs -- independent contractors -- by 20% without
> notice. Tim, my oldest stepdaughter's off-and-on boyfriend, is one of
> their subcontractors. He's talking about moving ot W. Palm, where he has
> family, and going with AOLTW, because he says they treat their service
> people better than Comcast.
>
> And a choice, as in Earthlink? Ha! Comcast has no such plans. Of course,
> AOLTW is only doing it because it was an FTC merger condition, but at
> least it exists here.
>
> And in MD, where the telco infrastructure is much older than here, DSL
> is not widely available.
>
> Count your broadband blessing, Tampa Bay people!
>
> - Robin
>
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----- End forwarded message -----
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