On Thursday 29 May 2003 08:45, Robin 'Roblimo' Miller wrote:
> They said a system audit had determined that we had removed a
> filter (from the utility pole) and that we were receiving premium
> channels without paying for them. I ended up beating them back
> on the payment, but it was not easy. There was an assumption all
> the way up to the system manager for Manatee County that I was a
> thief. The rudeness was amazing. Cable TV companies consistently
> get the lowest customer satisfaction scores of all type of
> businesses. I can see why...
>From the utility pole... Makes you wonder how often that happens?
That does not sound like your garden variety hack. Obviously there
are two options. A tech screwed up or someone else did it. Most
likely the former.
Do you even have a ladder that could reach it?
I'd write a story about it all. A nice detailed story that tells it
from the home owners viewpoint. How he one day came home to find a
hefty bill on his table for service he never had. Make it a good
read. Then mail it in to the new management, then pending the reply
from them put it out to /. and various news media.
Get the truth out and clear your name. Surely others have and will
have the same experience. A number of people would be able to add
their poor tech experience too. I know I had rude techs come out
here.
--Steve ______________________________________________________ (This sig has been left open for your imagination.)
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