>
>
>>From the utility pole... Makes you wonder how often that happens?
>
>That does not sound like your garden variety hack. Obviously there
>are two options. A tech screwed up or someone else did it. Most
>likely the former.
>
Almost certainly a tech mistake according to the tech who came out to
install the "right" filter. Apparently happened when previous tech was
doing seasonal cable turn-on for "winter only" people next door, who are
on the same pole, and messed up by putting in the wrong filter. Friendly
tech said this is common situation; that the company is nasty to many
innocent people, but that (as TW managers told me), it's legal for them
to *be* nasty.
So fine. They don't want my business, they won't get it. There is *not*
a monopoly on either cable TV or broadband Internet in this area...
- Robin
>
>Do you even have a ladder that could reach it?
>
>I'd write a story about it all. A nice detailed story that tells it
>from the home owners viewpoint. How he one day came home to find a
>hefty bill on his table for service he never had. Make it a good
>read. Then mail it in to the new management, then pending the reply
>from them put it out to /. and various news media.
>
>Get the truth out and clear your name. Surely others have and will
>have the same experience. A number of people would be able to add
>their poor tech experience too. I know I had rude techs come out
>here.
>
>
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