For us (Penguix), we play it by ear to some degree, based on the
customer's knowledge. In all cases we put ourselves down as the
Technical and Billing contact for the reasons you mention and as long as
we manage the DNS. The Administrative contact is dependant on the
customer. We almost always put the customer in as the owner contact,
unless they are completely clueless and can't handle simple instructions
like "If you get any postal or e-mail regarding your domain, its people
trying to steal from you, through it out".
Todd
On Tue, 2003-10-21 at 22:22, Paul M Foster wrote:
> Here's a question for those of you who register domains for other
> people: Do you register your customers' domains in your name or in
> theirs?
>
> In the past, I've registered domains in my name for several reasons:
>
> 1) I don't want them getting "Move your domain!" or the like snail mail
> at their office. It will alarm them, and I'll have to handle them when
> they call me about it. I get a lot of this mail, and I know what's valid
> and what's not.
>
> 2) I don't want the registrar sending them an invoice or anything that
> tells them how much the registration cost. (I charge them more than if
> they did it themselves.)
>
> 3) I don't want them getting emails from registrars and the other kinds
> of spam you get when you're a registrant. See #1 above.
>
> 4) When it comes time to renew, I don't want the registrar sending them
> a notice that they promptly ash can. Better I get the notice. I've got
> reminder systems set up to notify me before the registrar does.
>
> The problem with registering the domain in my name is that if they find
> out, they could rightfully complain that I've "stolen" the ownership of
> their domain. Technically, I _do_ own the domain. In truth, regardless
> of what an ass a customer or how much money they owe me, I would
> transfer the domain to them if asked. (Of course, they'd have to
> maintain the registration from that point on.)
>
> But the question remains, what's standard practice in this area? Do you
> register domains in the customer's name or in your own? Why?
>
> Paul
>
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-- Todd Robinson <mtrob@penguix.com>----------------------------------------------------------------------- This list is provided as an unmoderated internet service by Networked Knowledge Systems (NKS). Views and opinions expressed in messages posted are those of the author and do not necessarily reflect the official policy or position of NKS or any of its employees.
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