Maureen wrote:
> Our calls all come in through Verizon. They all are pretty much the
> same.
>
> The EIN number is up top with the ESN number
> the callers number is on the main screen with the address.
> Below that are the reccomendations as to what area it is, for the
> city's of just county for fire, rescue, and so/police.
>
> With cell phones there is a number at the top, just below the ESN,
> that is called CPN (cell phone number). most show up there. Some,
> like at&t show up on the main screen.
>
> Anyway just above the recommedations is the are for LAT, LONG, and two
> other bits that I don't remember off hand. I am off the next two days
> but will get a snap of the screen and send it to you. I might be able
> to find out which format they are actually using.
>
> And of course it would have to be able to go into our existing
> database of calls. All lines are taped, so any verbal conversation
> is already on file. I have no idea what verizon does with there
> screen captures but our CAD is separate and we dump the calls into
> our system, where it is automatically entered into our database but
> the issued control number.
> I will see what I can find out and send it off to you. Moe
What I, and I feel that Ronan is probably of the same idea, would like
to see is the raw datastream as it comes to your application, that is
what we need to see in order to figure out how to best handle it. The
screens are processed by your app. and would demand that screen scrapes
be done and it gets messy. If you can get a copy of the data as it comes
in to your app that would be what we want to see.
Chuck Hast
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To paraphrase my flight instructor;
"the only dumb question is the one you DID NOT ask resulting in my going
out and having to identify your bits and pieces in the midst of torn
and twisted metal."
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