Re: [SLUG] Phone push button menu software

From: Robert Snyder (robertsnyder@gmail.com)
Date: Fri Oct 08 2004 - 10:10:58 EDT


On Fri, 08 Oct 2004 09:26:40 -0400, Pete S. <linux@myraandpete.net> wrote:
>
>
> Robert Snyder wrote:
>
> >Looking for a solution for windows or linux for regular phone line or
> >voip, where if someone calls they get the welcome to xzy company.
> >Thing is that they will go through there menu and they will never get
> >anyone just different voice recordings.
> >
> >or something that not even computer based at all. Anything that would
> >suit this need would be great.
> >
> >the thing is that the system has to be multi level
> >
> >option 1
> > subtion 2
> > suboption of suboption
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> >
> >
> >
> Having worked for several small companies as the IT guy... I usually
> ended up becoming the "phone guy" as well (guess it has to do something
> with being plugged into electricity). Back in 99', there was a software
> package in windows, that has some drag and drop voicemail features,
> after hours features, etc... ran about $500 (though did not
> include/required voice modems, PC/Server, etc.). "Call Center Pro".
> Not sure if it is still on market. Last company, I inherited a
> Panasonic PBX... good for about 25 to 50 users, with a command prompt
> (annoying) interface (off of a floppy/serial connection). The company
> had bought this for about $12,000 (I am guessing). They had about 70
> employees, and the system was over burdened (and sometimes down). They
> have yet to sell the old system... might want to offer them $1000 or
> so. Since the phone system was part of their essential communications
> (they are an insurance company), I convinced them to switch over to a
> more reliable system, which cost about $75,000 (called Televantage).
> Great system, with gui, etc. but may not be what you are interested in.
>
> If considering VoIP, I would lean in the SIP direction, since this is an
> industry trend.
>
> I currently use "Vonage" as my backup phone for my cell (a home). I
> highly recommend this for a small business to consider, though again,
> this might not be the solution you are looking for.
> -----------------------------------------------------------------------
> This list is provided as an unmoderated internet service by Networked
> Knowledge Systems (NKS). Views and opinions expressed in messages
> posted are those of the author and do not necessarily reflect the
> official policy or position of NKS or any of its employees.
>
I think i am really looking for a voip solution. that might tie into
a windows or linux machine.

Why because for what they want Vonage is the best fit.
This is for a very small business which had me make a website (
RentinMyTown.com) and yesterday they called up and said they wanted
to take a baby step foward and have it if they recorded the rental
info on be it tape or on hte computer as a mp3 or wav.

But since they want mutliple numbers across tampa bay area and vonage
offers the virtual number feature for only 5 dollars extra a month per
virutal number .... it would allow them to have a number in 813 727
914(north) 914(south) Where 914 is handled by two companys and
calling inbetween either one is long distance.
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This list is provided as an unmoderated internet service by Networked
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