What you said may be true but it's not policy. They may do that for you
today, but may not on another day. Not all payment centers or all trucks
have every type of modem. So you may get what you want, but also don't be
suprised (and don't be upset with the customer service rep or the field
technician.) if you get there you can not have the modem you want.
The policy is you can have whatever modem that is available.
On 7/14/05, Steven Buehler <swbuehler@gmail.com> wrote:
>
>
> On Jul 14, 2005, at 11:17 AM, RavenBard wrote:
>
> > Unfortuantly, there's not a lot of choice in what modem you get.
> > Toshiba's, Newer Motorola's, Erickson Pipewriters, Scientific
> > Atlantic Webstar, and Ambit modems are all available in the
> > Tampabay area. It's the luck of what's on the truck. :-)
> >
>
> That's not entirely true; at least here in Polk County ... they will
> give you whatever modem you want (including one with a wireless
> router built in) if you call ahead and drop by their main offices
> with the old one. I called them about this and would have done it if
> i hadn't remembered that I have a VOIP box that has to go between
> modem and switch.
>
> SWB
>
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