Re: [SLUG] Recommendations for Open Source trouble ticket application

From: Mark Polhamus (meplists@earthlink.net)
Date: Tue Aug 09 2005 - 13:14:50 EDT


James Marcinek wrote:
> Hello Everyone,
>
> I'm looking for an Open Source trouble ticket application and want to know if
> anyone has any recommendations? LAMP or java based will work. I would prefer one
> that is geared up for external customers but I would also be interested in ones
> that are designed an internal organization. Any feedback would be great.

I have no direct experience, but I would like to replace our proprietary
system at some point and have been gathering information.

Here are some resources:

http://geekswithblogs.net/flanakin/articles/CompareWebTrackers.aspx

http://usefulinc.com/edd/notes/IssueTrackers

http://flyspray.rocks.cc/?p=Main_Page

I know I have some more saved links, but I can't find them right now -- maybe
later.

-- Mark Polhamus
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