Re: [SLUG] Brighthouse speed upgrade

From: Matt Florell (astmattf@gmail.com)
Date: Thu Feb 23 2006 - 23:03:09 EST


> > The following is from the Tampa Bay Bright House site:
> >
> > "Residential customers of Road Runner High Speed Online and customers
> > using other ISPs provided by Bright House Networks – including
> > EarthLink High Speed Internet, Internet Junction and AOL for Broadband
> > – will enjoy a maximum download speed of 7 megabits per second (mbps).
> > The maximum upload speed, the rate at which e-mail and digital files
> > can be sent, is 512 kilobits per second (kbps). Those speeds are
> > increasing from maximum downloads of 5 mbps and uploads of 384 kbps."
> >
> > If you have one of their combo packages, you have the option ot
> > upgrading to either 10 or 15 Mbps for a small additional charge
> > (something like $10 more per month).
> >
>
> I have the SOHO service with the fixed IP, I wonder if we get any new perks?
>

Our business upgrade seems to be more outages and higher latency.

Everything was fine for the first 2 years of the service at our 4
locations, but the last 6 months have been horrible. I've been through
3 Cable modems and had a half dozen RR Engineers out to our offices
and nothing fixes it.

We're dumping RR for RSair in March, the overnight outages are causing
massive problems with our off-site nightly backups, not to mention our
office-to-office VOIP phone calls.

MATT---

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