Re: [SLUG] Intresting Tip on the Hp 3300cxi Scanner

From: patrick (patrick@llc.net)
Date: Tue May 08 2001 - 17:36:46 EDT


On Tuesday 08 May 2001 03:35 pm, you wrote:
> Here is a quick note I thought I would pass along.
> My work Ordered 6 new Dell Optiplex Gx150 pc's
> and 6 Hp 3300 cxi scanners.
>
> I took one for a test machine was actually allowed to
> load Mandrake 8.0 on it. I hooked up the scanner and
> the computer and went into the scanner software.
>
> When I tried to scan the scanner started to hmm then
> sat idle. Tried this 3 to 4 times. Then I decided to take
> another machine that had the other OS on it. {cough}
>
> Loaded there apps from hp and everything. Went to
> print a test page same thing? ? ?? hmmmmm.
>
> So then I got on Hp's web site found nothing about this problem.
> Got on Dell's web site nothing.
>
> I then called Hp's support number. Once on with a tech the first thing the
> tech said was for me to see what USB chipset I had. I had the new BAM
> Intel Usb chipset the tech said wait hold it right there. ..hmmm?
>
> The tech said that this chipset is too fast for the scanner to do
> bio directional communication. The remedy is to A get a parallel printer ,
> B get a USB card that has a slower chip set. or C try using a Usb hub.
>
> I opted for the USB hub I called Mb's (Local Dist.) and order a cheap
> trendent
> 4 port usb hub. Once I got the hub I hooked it up and hooked up the power
> adapter and plugged it in.
> I turned on the computer and once we were up I tired this again. Nothing !
> ! !
>
> I then Noticed on the Usb hub it says bus power and self power which the
> self was being used with the
> adapter. I unhooked the power to the usb hub after I shut the computer
> down. I then turned the computer back on and the hub lights came on.
>
> Once it was up I once again tried this test scan. IT WORKS ! ! ! !
> I then tried this on the other OS system again IT WORKS! !! !
>
> So keep this in mind if you want a cheap and good usb scanner.
> Best buys sells these 3300cxi's 89.00.
>
> Enjoy the tip.

cool story, u should do reviews :)



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