Hi Russell,
Here is some info that I researched and the web site that it came from hope this helps.
bob
http://www.compaq.com/support/techpubs/maintenance_guides/Deskpro_2000/index.html
Chapter 2.3 Compaq Configuration and
Diagnostics
This section explains how to use the Configuration and Diagnostics utilities installed on
the computer or on diskettes.
IMPORTANT: If you are planning to run an alternate operating system (e.g.,
OS/2 or UNIX), you will need to configure the system using the
Compaq Diagnostics diskette, which can be obtained from Compaq
(see Chapter 3). Failure to configure the system can result in
loss of data and reduced hard drive capacity.
Compaq Diagnostics is installed on the hard drive of the computer. The Diagnostics are
also available on diskettes.
Both Windows and DOS have configuration and diagnostic utilities that are available by
selecting options from the Compaq Configuration and Diagnostics menu. These utilities
should be accessed in the following instances:
o When a system configuration error is detected during the Power-On
Self-Test (POST).
o To change factory default settings for some of the computer features.
o To change the system configuration, which is sometimes necessary when
you add or remove optional hardware.
o To set system configuration features.
To display the Configuration and Diagnostics menu, restart the computer, then press F10
when the square cursor displays in the upper-right corner of the screen. Full instructions
are presented later in this section. Diagnostics are available by selecting the Computer
Checkup (TEST) utility on the Configuration and Diagnostics menu.
NOTE: The diagnostics and setup utilities are located on a hard disk
partition in the computer, not in the ROM. Information about
recreating the diagnostics/setup partition is presented later in
this section.
NOTE: Utilities similar to some of those present in the Compaq
Configuration and Diagnostics menu can be found in DOS, Windows 3.1,
and Windows 95. For example, configuration and installation
utilities are also available in the Windows 95 Control Panel utility
Add New Hardware.
2.3.1 Preparing the Computer
If you encounter an error condition, complete the following steps before starting problem
isolation procedures:
1. Ensure proper ventilation. The computer should have a 3-inch (7.6-cm)
clearance at the back of the system unit.
2. Turn off the computer and peripheral devices.
CAUTION:
Always ensure that the power is off before disconnecting or reconnecting the
mouse, keyboard, or any other peripheral devices. Disconnecting or connecting any
peripheral devices while the unit power is on can damage the system board.
3. Disconnect any peripheral devices other than the monitor and keyboard.
Do not disconnect the printer if you want to test it or use it to log
error messages.
4. Install loopback and terminating plugs for complete testing.
5. Run the Configuration and Diagnostics utilities.
2.3.2 Accessing the Configuration and Diagnostics Menu
You can access the Configuration and Diagnostics utilities at startup from the hard drive
or from the diskettes. Procedures for both methods are presented below. Both procedures
display the Configuration and Diagnostics menu. Your particular menu may differ slightly
from the one shown in Figure 2-2.
Accessing the Configuration and Diagnostics Menu at Startup
To display the menu immediately after startup, complete the following steps:
1. Turn on or restart the computer. If Windows 3.1 or Windows NT is
running, exit Windows and press Ctrl+Alt+Delete. If Windows 95 is
running, select Start, Shut Down, Restart the computer.
Immediately after the computer completes Power-On Self-Test (POST), which is indicated
on the screen by the memory check, the computer beeps twice and the cursor moves to
the upper-right corner of the screen.
NOTE: The memory check only occurs on a cold boot.
2. Press F10 as soon as the cursor moves to the upper-right corner of the
screen.
3. If prompted, select the desired language.
4. Press Enter at the Welcome to Compaq Utilities screen.
5. A menu similar to the one shown in Figure 2-2 is displayed. You are
prompted through any procedure that you select.
Illustration of Figure 2-2. Configuration and Diagnostics Menu
Accessing the Configuration and Diagnostics Menu from Diskette
You can load either the Setup or Diagnostics diskette with this procedure. To load either
of the diskettes, complete the following steps:
1. Insert the diskette into drive A.
2. Turn on or restart the computer. If Windows 3.1 is running, exit
Windows and press Ctrl+Alt+Delete. If Windows 95 is running, select
Start, Shut Down, Restart the computer.
Immediately after the computer completes Power-On Self-Test (POST), which is indicated
on the screen by the memory check, the computer beeps twice and the cursor moves to
the upper-right corner of the screen.
NOTE: The memory check only occurs on a cold boot.
3. Press F10 as soon as the cursor moves to the upper-right corner of the
screen.
4. If prompted, select the desired language.
5. Press Enter at the Welcome to Compaq Utilities screen.
6. If you load the Diagnostics diskette, a menu similar to the one shown
in Figure 2-2 is displayed. If you select Computer Setup from this
menu, you are prompted to insert the Setup diskette. You are prompted
through any procedure that you select.
2.3.3 Using Configuration and Diagnostics Menu Options
The Configuration and Diagnostics menu contains the following utilities:
o Computer Setup
o Computer Checkup (TEST)
o View System Information (INSPECT)
o Prepare computer for Compaq Service Call (RemotePaq)
o Create a Diagnostics Diskette
o Manage Diagnostics Partition
See the user documentation for descriptions of the Security Management and Power
Management utilities. A brief description of each of the troubleshooting utilities is
presented below. Ample prompting is provided with each of these utilities.
The Computer Setup utility is selected from the Configuration and Diagnostics Menu. It is
preinstalled on the hard drive and is also available on diskette. It gives a snapshot of the
computer's hardware configuration, aids in troubleshooting, and allows you to set custom
features. Computer Setup recognizes a newly installed internal or external device and
automatically updates the Computer Setup screen. The following parameters are
reported:
o Processor and memory
o Storage
o Input devices
o Power management
o Video
o Communications
o Security management
Press F1 for instructions on how to navigate around the screen.
Computer Checkup (TEST)
Computer Checkup (TEST), the primary diagnostics utility, confirms whether the various
computer devices are recognized by the system and are functioning properly. Use the
TEST utility to help set up, to test the computer, and to install the operating system.
The TEST menu offers the following:
o Quick Check Diagnostics runs a quick, general test on each device with a
minimal number of prompts. If errors occur, they are displayed when the
test is complete.
o Automatic Diagnostics runs unattended and provides maximum testing of
each device with minimal prompts. You can choose how many times to run
the tests, to stop on errors, or to print or file a log of errors.
o Prompted Diagnostics allows maximum control over the device testing
process. You can choose attended or unattended testing, decide to stop on
errors, or choose to print or file a log of errors.
o View Device List provides a list of all devices installed in the
computer,
o Exit Diagnostics allows you to exit the Diagnostics utility.
The TEST option, which may vary by product, checks the following:
o CPU (main system)
o Keyboard
o Pointing device interface
o Parallel interfaces
o System memory
o Graphics controllers
o Diskette drives
o Hard disks
o Serial interfaces
o Installed Compaq devices (tape drive, SCSI device, CD-ROM drive, or
network status)
Running TEST
To run TEST, complete the following steps:
1. From the Configuration and Diagnostics menu, select the Computer
Checkup (TEST) option.
A test option menu is displayed.
2. Select the option to view the device list. A list of the installed
hardware devices is displayed.
3. Verify that the TEST utility correctly detected the devices installed.
NOTE: This utility may not detect non-Compaq devices.
- If the list is correct, select OK.
The test option menu is displayed again.
- If the list is incorrect, be sure that any new devices are installed
properly.
4. Select one of the following from the test option menu:
- Quick Check Diagnostics runs a quick, general test on each device
with a minimal number of prompts. If errors occur, they are displayed
when the testing is complete.
- Automatic Diagnostics runs unattended, maximum testing of each device
with minimal prompts. You can choose how many times to run the tests,
to stop on errors, or to print or file a log of errors.
- Prompted Diagnostics allows maximum control over the device testing
process. You can choose attended or unattended testing, decide to
stop on errors, or choose to print or file a log of errors.
NOTE: Choosing attended testing allows data-destructive tests.
NOTE: When you run the TEST utility, be sure to record any error message
numbers.
5. Follow the instructions on the screen as the diagnostic tests are run
on the devices.
When the testing is complete, the test option menu is displayed again.
6. Exit to the Configuration and Diagnostics menu.
View System Information (INSPECT)
The View System Information (INSPECT) utility provides information about the system
once it has been configured. INSPECT operates with MS-DOS and provides information
about the system operating environment, including:
o System
o Operating system
o ROM
o System storage
o System ports
o System files
o Memory
o Keyboard
o Graphics
o Windows files
o Miscellaneous
The options available from this utility are:
o Print the inspect status.
o Save the inspect status to a file.
o Add comments to a parameter status.
o Exit the utility.
RemotePaq
This utility is available in some geographical areas and requires a modem. The utility
allows Compaq Customer Support to automatically run diagnostics on the machine.
Create a Diagnostics Diskette
This option allows you to back up the diagnostics software onto two diskettes.
NOTE: Compaq highly recommends that the Configuration and Diagnostics
diskette be created as soon as the system is configured. This
software is required to troubleshoot the system if the hard drive
cannot be accessed or must be replaced.
Manage Diagnostics Partition
This option allows you to create, delete, or upgrade the diagnostics software on your
computer. This option can only be run from a diskette.
CAUTION:
Creating a Diagnostics Partition involves performing a low-level format on the hard
drive. This is normally done only to add diagnostics to a new replacement hard
drive. If the diagnostics software is deleted, you will no longer be able to access
the Configuration and Diagnostics menu.
2.3.4 Compaq Diagnostics for Windows
Compaq Diagnostics for Windows utility contains the same utilities as the partition-based
INSPECT program, but in a Windows environment. To use the Compaq Diagnostics for
Windows utility in Windows 3.1, select the Compaq Diagnostics icon from the Compaq
Utilities group box. To use the Compaq Diagnostics for Windows utility in Windows 95,
select the Compaq Diagnostics icon from the Control Panel group box that opens when
you select StartUp ==> Programs ==> Control Panel or by selecting StartUp ==>
Programs ==> Compaq Utilities.
Once the program is running, you can use the tool bar or the menus to browse through
the information. Some examples of the information you can view are:
o System
o Asset control
o Input devices
o Communication
o Storage
o Video
o Memory
o Multimedia
o Preferences
o Operating system
o Windows
o Health
Appendix C. Hard Drives
Compaq Computer Corporation uses IDE hard disk drives that conform to two different
primary/secondary implementations. These are Conner mode and ATA-compatible mode.
These two modes are incompatible with one another.
Device 0/Device 1 Relationship
A device 0/device 1 relationship exists when there are two hard drives connected to a
single port. In this situation, one drive must be designated as the device 0, or primary,
drive and the other as the device 1, or secondary, drive. This designation is necessary
because both drives cannot work simultaneously.
Cable Select
The Compaq Deskpro 2000 Series of Personal Computers use cable-select technology for
identifying Device 0 (primary) and Device 1 (secondary) IDE hard drives. Check that the
jumpers on the IDE hard drive are set properly for cable-select installation. Always check
the label on the drives or check Chapter 6 of this manual when a new drive is added to
verify that the jumper settings are set correctly.
o Cable select may not function properly if drives other than those
supported by Compaq are installed.
o The second drive on a cable-select cable can be a CD-ROM drive. However,
the CD-ROM drive must be installed in the device 1 position if a hard
drive is installed on the same cable. Ensure that both drives are set
for cable-select configuration. See Chapter 6 for more information.
o If two drives are already connected to the primary IDE controller and an
additional drive is to be installed, the secondary IDE controller must
be enabled. The secondary IDE controller can be enabled by checking
this option after opening the Advanced box in the Mass Storage group of
F10 Computer Setup. See Chapter 7 for more information.
o When more than two drives are installed, drive performances are best
when the two faster drives are connected to the primary IDE controller
and the slower drive is connected to the secondary IDE controller.
o A hard drive is installed and configured more quickly when it has first
been formatted.
o If your new drive includes the cable select feature, no jumper setting
changes are required. Refer to the documentation supplied with the cable
for instructions on using the cable select feature. If you install a
third-party hard drive, you will need to purchase a jumper cable (spare
part number 247568-001) from Compaq Computer Corporation.
IntelliSafe - SMART
The IntelliSafe IDE hard drives for the Compaq Deskpro 2000 Series of Personal Computers
have built-in drive failure prediction that warns the user or the network administrator of
an impending failure or crash of the hard drive.
Automatic Soft-Drive Types
An automatic soft-drive type is a mechanism where the system ROM and Computer Setup
provide support for IDE hard drives that are not supported in the hard drive parameter
table. Computer Setup automatically builds a soft-drive type when it finds that a hard
drive is not in the hard drive parameter table.
The soft-drive types assign according to the table below:
Table C-1. Soft-Drive Type Assignments
===========================================================================
Drive Hard Drive Type Controller
===========================================================================
0 65 Primary
1 66 Primary
0 68 Secondary
1 15 Secondary
===========================================================================
For hard drives that are greater than 528 MB, the system automatically translates the
hard drive parameter for DOS by logically halving the cylinders and doubling the heads.
This allows DOS to access greater than 528 MB. The translated hard drive parameters are
put into the hard drive parameter table in the shadow RAM copy of the system ROM.
When using any operating system other than DOS, you must use the Compaq User
Diagnostic diskette to set up the hard drive parameter table without translation.
Russell Hires wrote:
> Hello everyone...
>
> I have a Compaq Deskpro 2000 (circa 1996, P133, 32 MB RAM, 1.2 GB Hard Drive)
> that I'm wanting to install Linux on. I'm mostly familiar with the install
> process, but there are some peculiarities with the hardware that are throwing
> me off: first, I've added a second IDE 2.1GB disk to the system (this is
> where I want Linux to go), which I think is on the Secondary IDE controller
> as a slave to the CDROM drive. (I assume that the CDROM is the master since
> it's on the Secondary IDE Controller) Anyway, when I boot, I'm given a choice
> that lasts about two seconds, to push "H" to boot into Win 95. It's only done
> this since I added the second IDE disk.
>
> The reason this is a problem is that I don't know why it's doing this. I
> don't know where that instruction is coming from, whether it's the first
> disk, or the one that I added. I need to know so that I can figure out how
> the thing is going to boot when I do put Linux on it. I will want to go into
> Win 95 on rare occasions, but Linux will be my first choice, of course.
>
> Thanks for any help you can provide!
>
> Russell
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