Why attempt to create problems for Nathan Hanks with upper level management?
Frank
On Wednesday 11 June 2003 11:11 pm, Thomas A. Ufer wrote:
> Here is my e-mail to Continental:
>
> Mr. Bethune,
>
> Please read the following remarks made by your employee, Nathan Hanks.
>
> >Microsoft Launches New Security Certification
> >June 3, 2003 (6:00 p.m. EST)
> >By Barbara Darrow, CRN
> >
> >Nathan Hanks, managing director at Continental Airlines, said, "All the
> >guys hacking Windows are Linux guys." Continental was hit hard by SQL
> >Slammer and "our CEO said we'd failed," Hanks said.
> >
> >"We cannot have undocumented servers that are responding to anonymous
> >queries ... that allow buffer overruns," Hanks said. "CIOs need people
> >in place to figure out why port 1434 is open on publicly exposed
> >firewalls."
> >
> >Having one vendor throat to choke is helpful in crisis situations,
> >Hanks said. An IT pro can't go to the CEO and say that a server is
> >down, "and hopefully some guy in Amsterdam" will get to a fix when he
> >gets back from the "dope house," he said.
> >
> >This story courtesy of CRN.
>
> I have been using Linux at home and at work for several years. Not once
> have I attempted to "hack" a Windows PC. Mr. Hanks first quote is
> blatantly false and bigoted. The quote "our CEO said we'd failed" , on
> the other hand is true.
>
> CIO's don't need people in place to figure out why port 1434 is open on
> publicly exposed firewalls. CIO's need people in place that will apply
> software patches supplied from the vendor pro-actively, not reactively.
>
> Mr. Hank's quote about the people of Amsterdam is so unprofessional I
> cannot believe he uttered it to the media. If Mr. Hanks is a
> Professional and has any sense of accountability the truthful quote
> would have been: "An IT pro can't go to the CEO and say that a server is
> down and hopefully the IT staff will be able to apply the software
> patches that were provided to us MONTHS AGO, relatively soon."
>
> Mr. Nathan Hanks owes the Linux Community a public apology published in
> the same forum as his previous remarks. I would also consider sending
> him to a refresher course in corporate ethics.
>
> Continental Airlines has lost myself, my family and my fellow Linux
> Users as customers. There are still many airlines to choose from.
>
> Regards,
>
> Thomas Ufer
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