Re: [SLUG] [Fwd: Continental Airlines management]

From: Andrew Wyatt (awyatt@fewt.com)
Date: Thu Jun 12 2003 - 07:49:30 EDT


On Thu, 2003-06-12 at 06:57, Frank Roberts - SOTL wrote:
> Why attempt to create problems for Nathan Hanks with upper level management?
>

riight..

> Frank
>
> On Wednesday 11 June 2003 11:11 pm, Thomas A. Ufer wrote:
> > Here is my e-mail to Continental:
> >
> > Mr. Bethune,
> >
> > Please read the following remarks made by your employee, Nathan Hanks.
> >
> > >Microsoft Launches New Security Certification
> > >June 3, 2003 (6:00 p.m. EST)
> > >By Barbara Darrow, CRN
> > >
> > >Nathan Hanks, managing director at Continental Airlines, said, "All the
> > >guys hacking Windows are Linux guys." Continental was hit hard by SQL
> > >Slammer and "our CEO said we'd failed," Hanks said.
> > >
> > >"We cannot have undocumented servers that are responding to anonymous
> > >queries ... that allow buffer overruns," Hanks said. "CIOs need people
> > >in place to figure out why port 1434 is open on publicly exposed
> > >firewalls."
> > >
> > >Having one vendor throat to choke is helpful in crisis situations,
> > >Hanks said. An IT pro can't go to the CEO and say that a server is
> > >down, "and hopefully some guy in Amsterdam" will get to a fix when he
> > >gets back from the "dope house," he said.
> > >
> > >This story courtesy of CRN.
> >
> > I have been using Linux at home and at work for several years. Not once
> > have I attempted to "hack" a Windows PC. Mr. Hanks first quote is
> > blatantly false and bigoted. The quote "our CEO said we'd failed" , on
> > the other hand is true.
> >
> > CIO's don't need people in place to figure out why port 1434 is open on
> > publicly exposed firewalls. CIO's need people in place that will apply
> > software patches supplied from the vendor pro-actively, not reactively.
> >
> > Mr. Hank's quote about the people of Amsterdam is so unprofessional I
> > cannot believe he uttered it to the media. If Mr. Hanks is a
> > Professional and has any sense of accountability the truthful quote
> > would have been: "An IT pro can't go to the CEO and say that a server is
> > down and hopefully the IT staff will be able to apply the software
> > patches that were provided to us MONTHS AGO, relatively soon."
> >
> > Mr. Nathan Hanks owes the Linux Community a public apology published in
> > the same forum as his previous remarks. I would also consider sending
> > him to a refresher course in corporate ethics.
> >
> > Continental Airlines has lost myself, my family and my fellow Linux
> > Users as customers. There are still many airlines to choose from.
> >
> > Regards,
> >
> > Thomas Ufer
>
>



This archive was generated by hypermail 2.1.3 : Fri Aug 01 2014 - 16:31:37 EDT