>From: botteman <botteman@knology.net>
>Reply-To: slug@nks.net
>To: slug@nks.net
>Subject: [SLUG] email while traveling Date: Wed, 23 Nov 2005 17:04:10 -0500
>
>Need some help.
>
>Have a Knology email account and trouble is when
>traveling and trying to use my Knology account while
>connected thru another isp, namely Comcast.
>
>Getting mail is no problem. Sending is.
>
>I entered a new smtp server (smtp.comcast.net) into
>Thunderbird under the Tool > Account Settings >
>Outgoing Server > Advanced > Add > Server Name
>field, and checked the Use Name and Password box. I then made that server
>the default. In the User name
>field I've tried both formats, "Joe" and "joe@knology.net".
>I also changed to the Comcast server in the drop down
>list under Tools > Account Settings > Server Settings >
>Advanced > SMTP > Server:
>
>Upon clicking Send, T-bird asks for a password,
>then complains when entered, and asks again. I can't
>tell you the exact message at the moment but it clues
>me that I am sending it thru the right server (Comcast).
>
>Comcast (non-)support is no help. They don't support
>Mozilla, and Knology told me to just put in the smtp
>server name and it'll work.
>
>Where to start looking?
>
>[Yeah, I know ... I can access the web mail feature
>on Knology.net, but that's not what I want to do.]
>
>Dave
If you wish to send mail via the comast server, you must log in with the
comast account. Otherwise change the outgoing server to smtp.knology.net
-Jonathon
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