Glowhost? Godaddy!!??? Why did you not choose Steadfast or one of the other recs for which the SLUG users' gave excellent feedback?!
--- On Wed, 1/21/09, Pete Theisen <petetheisen@verizon.net> wrote:
> From: Pete Theisen <petetheisen@verizon.net>
> Subject: Re: [SLUG] Election Site hosting
> To: slug@nks.net
> Date: Wednesday, January 21, 2009, 3:08 AM
> Paul M Foster wrote:
>
> > What in the world did you spend $56.97 at Glowhost on?
> They're $24.95
> > per month for regular hosting. And what does "no
> log in" mean? Does that
> > mean the website you uploaded isn't visible?
> Can't upload? Setting up a
> > website with those guys (as with most hosts) is
> incredibly easy, unless
> > you have very peculiar needs.
> >
> > Also, I don't know if you read the prior posts in
> this thread, but
> > GoDaddy was mentioned earlier as one of the worst.
> That includes
> > registering names.
>
>
> Hi Paul!
>
> Glow Host claims $8. plus change for "advanced
> hosting", but you have to take a year to get that. We
> took three months at a higher rate which will get us past
> the election. Certainly have buyer's remorse, but we had
> no idea they were crooks, someone else on another forum had
> ok experience. Must depend on the phase of the moon.
>
> We have other sites registered at GD, they are OK for
> registry and sort-of cheap in an expensive sort of way. Cost
> $10 bucks to register.
>
> A reasonable expectation would be that you would get an
> email with your user name and password on it a minute or so
> after you submitted your credit card payment - log in
> information. I got an acknowledgment of the payment, but no
> log-in information. They said we would get it in 8 hours,
> now they say 24 hours.
>
> They said:
>
> "Your order is still pending. New accounts may take up
> to 24 hours to be activated depending on workloads here and
> time of day that the order was placed.
>
> After your preliminary hosting application has been
> approved, setup times are much shorter. We need to run a few
> checks against this new profile and someone should be
> calling you tomorrow for more information if it is required.
>
> Unfortunately the department in charge of verifying this
> account is currently closed and will re-open during normal
> business hours.
>
> We look forward to servicing your hosting needs, and thank
> you for your patience during the application approval
> process!
>
> Thank You
> Alex
> GlowHost Technical Support"
>
> I replied:
>
> "I must say this is just terrible.
>
> I am quite sure you already have my money. To get a set of
> login information after you have my money! We have never
> waited longer than a few minutes with any other provider.
>
> Approval? What is that? Who approves my having a campaign
> website, my opponents? This is a non-partisan race, my party
> shouldn't matter!"
> -- Regards,
>
> Pete
> http://pete-theisen.com/
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